EMT Practice Test

1. Question Content...

---

Question1: Joe would like an Internet connection that is always on, stable, and not influenced by atmospheric conditions. Which of the following Internet connection types would BEST meet Joe's requirements?

Question2: A technician is deploying a wireless AP at a location where is not a power outlet nearby. Which of the following devices could supply enough power to the AP?

Question3: Which of the following RAID types uses a drive mirroring algorithm? (Select TWO).

Question4: A technician receives a report from a client that is having issues with colors on a monitor. The technician notices that the monitor does not appear to have any red hues. The technician sees that the monitor has two types of inputs, VGA is currently in use, and the HDMI cable is not. The technician powers down the system and switches from using the VGA cable to the HDMI cable and the issue is resolved. Which of the following was MOST likely the issue?

Question5: Which of the following processing types allows two instructions to be received and processed nanoseconds apart?

Question6: A customer brings a laptop in for repair, because the screen image is upside down. Which of the following is the BEST solution?

Question7: The technician is repairing a PC which appears to have a failing RAM module. After replacing the module, the extra memory still is not registering. Which of the following is MOST likely the issue?

Question8: A network administrator has a requirement to implement a WiFi hot-spot for the public. Which of the following should be used for secure access?

Question9: A user reports that the cursor jumps to random screen locations when typing on a laptop computer. Which of the following devices is MOST likely causing this?

Question10: Which of the following printer types requires calibration to ensure the nozzle is adjusted to print properly?

Question11: A company's Chief Executive Officer (CEO) has asked a consultant to order a new external monitor to be used in the CEO's office. Picture quality and contrast ratio are the most important factors, but cost is not a factor. Which of the following types would BEST meet these requirements?

Question12: A technician is installing a new TV tuner on a Windows 7 HTPC and no channels are showing up. Which of the following is the MOST likely cause?

Question13: A technician is notified of an inkjet printer not printing properly. The user's computer has the printer software loaded and is not displaying any errors. A test print was performed, with one of the colors not printing properly. Which of the following would the technician typically perform FIRST to resolve the issue?

Question14: Which of the following connectors can be used for video, audio, and storage devices?

Question15: Which of the following BEST describes the reason a network administrator would task a technician with replacing a hub with a switch?

Question16: A common method of accessing computers remotely that uses port 23 is known as?

Question17: A system board has six slots for memory chips, aligned in two banks. Which of the following is the optimal memory configuration this board supports?

Question18: A user reports an inkjet printer is constantly feeding two sheets of paper for every page printed. Which of the following is the MOST likely reason?

Question19: A customer has built a new computer. However, the computer will not POST. The customer calls the help desk to dispatch a technician, who examines the build and tests the power supply. The power supply tests as good. Which of the following should the technician do NEXT?

Question20: Which of the following is required during the installation of a digitizer?

Question21: A user is having issues with a smartphone that will not make calls; however, the user can browse the Internet with WiFi. Which of the following is MOST likely to cause of this issue?

Question22: Which of the following types of connectors would be found to connect printers and scanners to a device that did not have any network connections?

Question23: Ann, a user, reports her docked mobile workstation will periodically lose her network share drive and lose video to the second monitor. Which of the following is MOST likely the cause of this anomaly?

Question24: A technician is investigating reporting issues with a computer. The technician logs into the computer, checks the Event Viewer and notices messages about unexpected shutdowns. The technician checks the Device Manager, but there are no errors or warnings. The computer shuts down unexpectedly during troubleshooting. The technician pushes the power button, but the computer does not power on. The technician opens the computer case, checks all cables and connectors, and verifies they are connected properly. The technician closes the case and pushes the power button again, and the computer boots.
After working for a few minutes, the computer shuts down unexpectedly once again. Which of the following is the MOST likely reason for the unexpected shutdowns?

Question25: A user reports that every time a document is printed to a laser printer, the document lettering smudges making it unreadable which of the following is the cause?

Question26: A technician needs to connect two buildings that are 500ft (150m) apart via Cat 6 cable. Which of the following devices could the technician use to enable connectivity?

Question27: A customer wants the thinnest laptop possible. Which of the following display technologies typically allows for thinner devices?

Question28: Joe, a technician, is tasked to install a new client machine. He notices the machine is not getting any network connectivity. He tests the network cable between the PC and the network jack and confirms it is good. Joe goes to the network closet and finds several network cables not connected to the switch. Which of the following tools would Joe use to determine which cable goes back to the correct network jack?

Question29: A technician is planning on running multimode fiber and only needs the fiber runs to be 500 feet (152 meters) in distance. Which of the following connectors should the technician use?

Question30: A user has an inkjet printer that generates very sloppy prints with multiple colors missed in patterns.
Which of the following maintenance tasks should the technician perform to solve this problem?

Question31: Video editing workstations require the fastest hard drive access times with large storage capacity. Which of the following hard disk setups would be MOST ideal for the described computer?

Question32: Which of the following RAM types supports triple channel configurations?

Question33: A user is notified of file system errors on an external hard drive. Which of the following tools can be used to repair common errors on the drive?

Question34: An employee wants to work more efficiently from home. The IT manager suggests the employee consider purchasing a device that will allow use of monitor and input devices with the work laptop. Which of the following devices is MOST suitable for this purpose?

Question35: Which of the following connections are typically on the external PC chassis? (Select TWO).

Question36: Which of the following devices is primarily intended to provide 24/7 diagnostic and biometric data regarding the user?

Question37: A user reports that documents from a laser printer have vertical lines covering the length of the page where nothing is printed. The user replaces the toner cartridge, but the problem persists. Which of the following is MOST likely to cause?

Question38: A technician is troubleshooting a network connectivity issue. The technician reviews the output of the following commands:

and

Given the above information, which of the following is the root cause of the problem?

Question39: A technician is responsible for setting up laptops in a room for a small conference. The laptops need to communicate with each other as well as a workstation in the room. The workstation has a wireless expansion card. A switch is not available for the laptops and they cannot access the corporate network.
Which of the following does the technician need to implement?

Question40: A junior technician has been making configuration changes on a computer that is connected to a wired network. The computer is now experiencing slow transfer speeds. A senior technician, who is assisting the junior technician, verifies the static IP address, subnet mask, and gateway address on the computer are correct. Other employees on the same network are not experiencing any issues.
Which of the following is the MOST likely problem?

Question41: Which of the following cable connection types is an example of a mini DIN?

Question42: A brand new datacenter has been wired with all CAT6a wiring. A technician has been tasked to immediately install and boot up an already configured mission critical file server. Prior to turning the server on, the technician realizes that they had brought CAT5e patch cords by mistake. Which of the following should the technician do?

Question43: Which of the following uses a single connector to deliver both video and audio?

Question44: Which of the following devices uses MAC tables to allow multiple computers to access a single network connection?

Question45: A computer technician wants to boot up a computer using a USB flash drive. After inserting the USB drive and powering on the computer, it does not boot to the flash drive and instead boots to the OS on the hard drive. Which of the following is MOST likely the cause?

Question46: Ann, a customer, is in an area where internet connectivity is available. When trying to access a web page on her laptop, she receives "A page cannot be found'' message. Which of the following is the FIRST key Ann should check to troubleshooting the internet connection?

Question47: For which of the following types of printers should a technician obtain a maintenance kit containing a fuser, transfer roller, and pickup rollers?

Question48: A computer technician is responding to a call about a printer that is causing streaks to appear on every printout. Which of the following is the MOST likely cause?

Question49: A technician receives a computer that is failing to boot properly. Upon boot it displays an error that the boot configuration data is invalid. The technician puts the PC into a pre-installation mode.
Which of the following actions should be performed NEXT?

Question50: A user's iPhone will not power on. Which of the following should the technician do FIRST to isolate the problem?

Question51: Which of the following is the main purpose of the +5VSB output of a power supply?

Question52: A printer on the second floor is not printing for anyone. However, the printer has power and displays ready on the LCD display. There is paper in the trays and the toner was recently changed. The system administrator goes to the location with a laptop and tests the network port and is able to connect. Jobs are being queued on the local machines. Which of the following should the system administrator do to get the printer functioning again?

Question53: A technician needs to configure a computer system for MAXIMUM safety of stored data while staying cost effective. Which of the following RAID levels should be used?

Question54: A user has a backup file that is 8.6GB and wants to save the entire file on one disc. Which of the following types of discs is the MINIMUM required to save the entire file?

Question55: A customer wants to upgrade a computer with two additional hard drives, a more powerful GPU, a Blu-ray drive, and additional case fans to keep the system cool. Which of the following is MOST important to consider when adding these components to the system?

Question56: After installing a new monitor, a user notices that some colors are incorrectly displayed. The technician reboots the PC to see if this resolves the issue. After reboot, the problem persists. Which of the following should the technician perform NEXT?

Question57: Which of the following helps law enforcement show accountability for evidence as it was gathered?

Question58: After a user replaces the RAM in a laptop, the laptop makes strange beeping sounds and does not boot the OS when it is started. Which of the following could be the cause of this issue?

Question59: A technician has recently replaced a dead bulb in a conference room projector. The following day, it is reported that the projector shows a message that the bulb needs to be replaced again. Which of the following should the technician do to BEST resolve the issue?

Question60: On an ATX motherboard, the 4-pin auxiliary power connector provides which of the following?

Question61: A user is having problems printing. The technician believes the printer may be out of ink. Which of the following troubleshooting steps should be performed NEXT?

Question62: A technician is building a new PC and notices that it has 8 DIMM sockets labeled 0 through 7. Four are white and four are blue. Which of the following should the technician do FIRST?

Question63: A support technician troubleshoots a workstation with intermittent network connectivity to the company's domain. The network uses 802.1X certificate authentication, and the workstation had full connectivity last week. Which of the following tools or utilities should be used to troubleshoot this issue?

Question64: A customer wants to connect a laptop to a mobile device's Internet for use in situations where there is no Internet connectivity. Which of the following technologies would the technician recommend to the customer?

Question65: A user is building a custom workstation that will be used to multiboot various OSs, including Linux, Windows 7, Windows 8.1, and Windows Vista. When purchasing RAM for this system, the user should consider the MINIMUM amount of RAM required for:

Question66: A customer is having a problem with a newly installed home network. Three computers and a cable modern are connected into a SOHO router with Cat 5e cables. Computer 1 is able to access the Internet; however, Computer 2 and Computer 3 have no Internet access. A technician runs the ipconfig command on Computer 1:
Computer 1:
IPv4 address: 192.168.1.100
Subnet Mask: 255.255.255.0
Gateway: 193.134.4.1
The technician then runs the ipconfigcommand on two other computers that are NOT able to access the Internet:
Computer 2:
IPv4 address: 192.168.1.101
Subnet Mask: 255.255.255.0
Gateway: 192.168.1.1
Computer 3:
IPv4 address: 192.168.1.102
Subnet Mask: 255.255.255.0
Gateway: 192.168.1.1
Which of the following is the MOST likely reason Computer 2 and Computer 3 cannot access the Internet?

Question67: A technician receives a call that a client's PC is not booting after a recent test of the building's back-up generators. When the technician arrives, it is discovered that, once powered on, there is no output display or POST beep codes. Furthermore, after 15 seconds, the system's fans begin running much louder and faster. Which of the following is the MOST likely issue?

Question68: Which of the following types of media connectors carries digital video as well as audio?

Question69: When upgrading RAM in a laptop, which of the following would a technician need to check FIRST in the manufacturer's specification?

Question70: Which of the following network cable types has the longest range?

Question71: Activity logs show a large amount of data downloaded from a company server to an employee's workstation overnight. Upon further investigation, the technician identifies the data as being outside the scope of the employee's regular job functions. Which of the following steps should the technician take NEXT?

Question72: A company wants to conserve paper without limiting the ability to print. Which of the following settings needs to be configured?

Question73: A user is attempting to print a color document but it will not print in color. Which of the following should the technician do FIRST to fix the problem?

Question74: A user notices the printer that is used for printing global shipper's labels is missing columns in the printed labels. The special label stock is new and appears to be fine. Which of the following should the technician perform FIRST when troubleshooting this problem?

Question75: Which of the following is a standard Intel processor socket type?

Question76: The technician would like to upgrade a workstation by adding a USB 3.0 card, and upgrading the video card, sound card, and NIC. The technician is concerned about power consumption by the expansion cards. Which of the following upgrades would MOST likely require also upgrading the power supply?

Question77: A user wants to enable hands-free for a smartphone in a car. Which of the following needs to be performed?

Question78: A user, Joe, is watching a training education video and notices dark pin-sized dots in the same location on his laptop LCD screen. Which of the following is the cause of this issue?

Question79: Ann, a user, has recently installed a new Blu-Ray ROM in her desktop computer. The computer recognizes the device as a DVD-ROM. Which of the following actions would enable the system to recognize the device as a Blu-Ray device?

Question80: A marketing firm is upgrading its desktop computers so employees can send out discs with presentations on them. Which of the following media will provide the employees with the MOST capacity?

Question81: A technician is asked to install Microsoft office directly on a customer's computing device. The technician notifies the customer that office cannot be installed directly on that device. Which of the following device types does the customer have?

Question82: A printer is printing spotty or horizontal lines. A technician has accessed the control panel, selected devices and printers and ran the print utility However, the problem still remains. Which of the following should be done NEXT?

Question83: A technician has just installed a new SOHO router. There are four people sharing the Internet connection, and whenever one specific user comes online and begins streaming media, browsing slows down for the other users. Which of the following settings can the technician adjust so the experience is universal for all users?

Question84: A user with a USB printer would like to print from more than one computer. Which of the following features should be used?

Question85: A PC has been randomly rebooting several times a day. The technician checks the case for overheating and finds the fans appear to be operating normally. Which of the following should the technician check NEXT?

Question86: A technician is installing Hyper-V and is getting an error that the software is not able to be installed. Which of the following processor characteristics should be checked?

Question87: Users are experiencing an issue with an office laser printer. A technician discovers toner dust is falling off the page; but some of the print remains on the paper. Which of the following is MOST likely the issue?

Question88: Which of the following monitor has a type of "privacy filter" characteristic by default?

Question89: A technician has been called in to troubleshoot a connectivity issue. The user reports an inability to connect to any resources. The technician runs the ipconfigcommand, and the results show that the media is disconnected. The technician checks the network cable, and it is secure on both ends.
The technician tests and verifies the cable is working, and then goes to the wiring closet and verifies the switchport and patch cable both work. However, there are wires pulled out of the patch panel.
Which of the following tools should the technician use to BEST resolve the problem?

Question90: A user reports that a workstation fails to complete boot up and repeats a series of two beeps over and over. The user states that the workstation had been displaying BSOD errors after running multiple applications. Which of the following is the MOST likely cause?

Question91: A technician is troubleshooting a desktop that is having intermittent issues with locking up and system errors. The technician suspects that the problem might be that not enough power is getting to the motherboard. Which of the following tools would a technician use to determine if the hypothesis is correct?

Question92: A technician would like to connect to a computer using remote desktop. Which of the following ports does remote desktop use by default?

Question93: A technician is asked to upgrade RAM in a laptop from 4GB to 8GB. Which of the following should the technician do FIRST?

Question94: A user states there are multiple small black dots on an LCD screen. Which of the following should be done to resolve the issue?

Question95: A user's PC is displaying an OS NOT FOUNDerror message when starting up. The technician boots the computer to a recovery disk and performs a CHKDSK. The CHKDSK reports several unfixable errors.
Which of the following should the technician perform NEXT to repair the computer?

Question96: A technician is building a workstation that is to be used as an HTPC and will sit next to the audio receiver.
Which of the following form factors would the technician MOST likely use because of its size?

Question97: A technician wants to share a printer with multiple wireless networked computers. The printer only supports USB connections. Which of the following should the technician implement to make the printer available to the other office computers?

Question98: Which of the following cable types delivers a signal over a single pin connector?

Question99: A SOHO environment utilizes network hardware address filtering to minimize unauthorized use of its network infrastructure. A technician has been asked to install a shared network printer in the environment.
Which of the following MUST the technician know in order to add the printer to the environment?

Question100: Which of the following cable types should always be used through life safety areas?

Question101: A user is watching streaming video on a home network, but experiences buffering and delays when there are too many people on the network. Which of the following is MOST likely to resolve the issue?

Question102: Ann, a user, wants to host a gaming server on her SOHO network. Which of the following features on the SOHO router would need to be configured?

Question103: A user, Ann, is preparing to travel abroad and wants to ensure that her laptop will work properly. Which of the following components of the laptop should be verified FIRST to ensure power compatibility before traveling?

Question104: Which of the following wireless transmission methods requires line of sight?

Question105: A technician notices the display flickering on a plugged-in laptop. When using the laptop in another location, the display does not flicker. Which of the following is MOST likely to cause of the issue?

Question106: Joe, a customer, contacts the help desk report his laptop screen has become dark and the screen content is difficult to see. After troubleshooting with the user, Ann, the technician, determines Joe was off-site at a park when the issue occurred. Which of the following describes what Ann should do to educate Joe?

Question107: A technician receives the following message at bootup: OS not found. The technician notices a flash drive inserted. Which of the following actions should the technician take FIRST?

Question108: Which of the following settings allow users to access the Internet and external networks?

Question109: Joe, a user, wants to modify the fan speed settings on his PC. Which of the following locations allows the fan speed settings to be changed?

Question110: A customer has called to report that text and images are faint when printed. Which of the following should the technician perform to fix this issue?

Question111: A user reports an inability to print to a newly installed printer. The assigned technician discovers the user is attempting to print that has been removed from the network. The technician attempts to delete the old printer but cannot. The technician discovers jobs in the queue but cannot clear the queue. Which of the following is NEXT step the technician should take?

Question112: A user is experiencing email problems and explains to a technician that all emails with graphics or images do not display the graphics. Which of the following configurations would correct this behavior?

Question113: A user is working on a mobile workstation with a wireless mouse. The cursor around while the user is typing, And the user would like to prevent this occurring. Which of the following should be to solve this problem?

Question114: A technician assists a user with a local printer issue on a domain workstation. While working in a word processing program, the user clicks the printer icon. The software appears as if the job was sent to the printer, but nothing prints. The technician confirms the printer queue is empty. Which of the following troubleshooting steps should the technician perform FIRST?

Question115: Which of the following allows for audio and video connections using a single cable?

Question116: A user reports the computer network seems slow. The user's office had one network port available, but the user needed to add more network devices. The user located an older network device that allowed multiple connections. However, the network performance decreased due to collisions. Which of the following explains the cause of this issue?

Question117: A motherboard manufacturer has released a fix for an issue involving a computer that would not complete the POST if a certain brand of memory modules was used. Which of the following options BEST describes this type of fix?

Question118: Which of the following wireless standards operates at 5 GHz and has a maximum speed of 54 Mbps?

Question119: A technician just installed an antivirus suite on a workstation. It is kept up-to-date and has recently scanned the system. A day later the user reports slower response times than usual. Which of the following is the user MOST likely experiencing?

Question120: Which of the following types of expansion slots is MOST frequently found in blade servers?

Question121: A user reports that a PC monitor does not look correct. The user tried adjusting the settings, but the on- screen appearance worsened. The technician inspects the monitor and notices the left and right sides are concave. Which of the following adjustments would MOST likely fix the monitors issue?

Question122: A customer needs to run 3 virtual machines on their software design workstation. Which of the following CPUs would be MOST cost effective for this task?

Question123: Which of the following technologies is responsible for communication with the CPU?

Question124: Which of the following network devices filters traffic of many different protocols based on a predetermined set of rules established by a system administrator?

Question125: Which of the following monitor types is considered the MOST environmentally friendly to recycle?

Question126: A user states a PC keeps shutting down. The problem started this morning and now the PC powers off after a few minutes. The technician verifies that the PC plugged into a UPS and that the power supply fan functioning properly. During internet examination of the PC, while of the following should the technician check NEXT?

Question127: Which of the following would likely be the MOST cost-effective media to use for storing 8GB of data?

Question128: Given the following characteristics:
Allows smartphones to make electronic payments

Allows smartphones to be used as personal identification

Has wireless technology interfacing with an electromagnetic radio field

Which of the following connection types BEST matches these characteristics?

Question129: Which of the following is an advantage of using DHCP for network addressing?

Question130: Joe, a user, has a new slim profile laptop and is in need of additional USB ports. He has also requested FireWire connection capabilities which his laptop does not provide. Which of the following would BEST fit the specifications Joe has provided?

Question131: Which of the following adapters converts an analog signal to a digital signal?

Question132: Which of the following would allow for multiple computers to share a display and input devices?

Question133: A user reports the cursor jumps around when typing in documents on a new laptop. Which of the following is MOST likely causing the issue?

Question134: A technician has been asked to configure and install a system to host a public website. It will be placed on- site at the company. In which of the following locations in the network should the system be placed to ensure the public is unable to access the company's other systems?

Question135: A technician is creating new cables for a POTS. Which of the following connectors should the technician use to terminate the ends of the cables?

Question136: Which of the following is a type of fiber connector?

Question137: Which of the following devices uses both light and a lens to facilitate data warehousing?

Question138: A customer has connected a laptop to a projector using a VGA cable. The projector is not displaying the image from the laptop. Which of the following combinations of keys will MOST likely help the customer get the laptop to projector?

Question139: Joe, a technician, is preparing to replace a laptop screen. This laptop has a touch screen to support Windows 8.1 in order to use the Metro tiles. Which of the following is the FIRST step the technician should perform?

Question140: Which of the following expansion slots uses a serial connection?

Question141: A user has reported to a technician that a workstation can no longer connect to the network file share.
Upon inspection, the technician notices that the customer is experiencing the following symptoms:
The workstation is not obtaining an IP address.

The NIC indicator lights are not blinking while the Ethernet cable is plugged in.

No other workstations are experiencing this issue. Which of the following hardware tools should the technician use to isolate the problem? (Select TWO.)

Question142: A technician installs a new video card in a desktop with onboard video. The technician boots the unit but sees no display. The monitor power light is on and the OS seems to be loading. Which of the following is the MOST likely cause?

Question143: A client has an issue with large files taking a long time to open or save. As time goes by, the issue worsens. The client has hundreds of GBs of files that are still in the process of backing up. The technician has verified that the hard drive is healthy and there are no signs of failure. Which of the following troubleshooting steps should the technician perform NEXT?

Question144: A customer needs a router that will be able to handle all incoming and outgoing networking traffic independent of the rest of the building. The customer would like the PCs to immediately connect to the Internet and network resources without any additional configuration. Which of the following should the technician do to meet the requirements?

Question145: A user works in a public kiosk where their laptop is susceptible to theft. The information can be remotely wiped so data loss is not a concern. Which of the following options should be considered to secure the laptop?

Question146: Which of the following is a benefit DHCP over static addressing?

Question147: A user attempts to turn on a computer and receives no response. The user calls the technician to report the computer is not booting and a faint smell of something burning. Which of the following tools will BEST help to identify the issue?

Question148: A technician is working on a server with high latency on the mapped network drive. Upon entry into the server room, the technician suspects an issue with one of the drives in the array. Which of the following would the technician do to resolve the problem?

Question149: A technician needs to boot a PC from a USB drive. Which of the following settings should be disabled to accomplish this task?

Question150: A technician connects a second monitor to a desktop. It is physically located to the right of the existing monitor, but the mouse pointer can only get to the second monitor by moving to the left edge of the screen of the first monitor. Which of following display settings needs to be adjusted to get the pointer to move with the physical placement of the monitor?

Question151: A technician is preparing to perform a processor upgrade on a critical company server. Which of the following precautions should be taken FIRST before performing such work on a system? (Select TWO).

Question152: A technician has a work order to install a USB 3.0 expansion card into a PC. The expansion card is a PCI Express 1.1 compliant card and the motherboard has one PCI Express 2.0 slot available. Which of following BEST represents the compatibility between the hardware?

Question153: Older video cards used S-video to output to a TV. This standard has been replaced by:

Question154: When referring to laser printing, which of the following describes the development process?

Question155: A technician is installing a wireless router to be used as an access point. The company firewall will assign IP addresses to devices on the wireless network. Which of the following settings does the technician need to disable on the wireless router to accomplish this?

Question156: A technician has 2GB of data that needs to be backed up from a customer's Windows 7 computer. Which of the following storage media should the technician use?

Question157: A home has a modem that connects to the ISP via RG-59 cable. Which of the following WAN connections is MOST likely in use?

Question158: A technician is building a workstation that will only be used to connect remotely to a server. Which of the following types of PC configurations is BEST suited for this task?

Question159: Which of the following wireless technologies is LEAST likely to be intercepted by a third party?

Question160: A technician is setting up a PC to host server in a SOHO. The technician uses a second router for this PC but finds the web server is not accessible from the Internet. The technician verifies the web server itself is properly configured. Which of the following could be enabled on the router to allow all traffic to reach the web server?

Question161: Which of the following types of device cable types are used to connect output devices such as printers and scanners?

Question162: Which of the following devices can be used to merge traffic between two different network topologies?

Question163: A technician arrives in Germany and discovers that when their PC is plugged into the outlet, no power is received. Which of the following actions should the technician take to get the PC to operate?

Question164: A laptop user reports that turning on airplane mode disconnects the external mouse. Which of the following disabled signals caused the disconnection?

Question165: A user cannot print to any of the network printers. A technician confirms the user is connected to all printers, and other users on the network can print without issue. Which of the following should the technician perform to resolve the issue?

Question166: A laptop logon screen can barely be seen, despite adjusting the display's brightness setting. Which of the following display components is defective?

Question167: A network administrator has noticed some lag in between two buildings connected by underground cabling The administrator wants to make sure the network traffic is using the newer fiber connection Instead of the older backup CAT5 Ethernet connection Which of the following tools can be used to ensure that traffic is taking the desired path?

Question168: Which of the following display types will be able to show the WIDEST range of colors?

Question169: A technician just finished replacing a laptop screen, and upon first boot notices that the screen provides a very faint but darkened image which cannot be adjusted. Which of the following was MOST likely left unplugged after replacement?

Question170: A technician set up a four-port KVM recently. One of the computers does not respond when the technician types on the keyboard. Which of the following should the technician do FIRST?

Question171: A user would like to set up a wireless network that uses RADIUS as the authentication server and has the strongest encryption type. Which of the following would be the BEST solution?

Question172: A user wants to store a personal video to view at a later time. Which of the following types of media is the LEAST expensive with a maximum capacity of 750MB?

Question173: A user wants to implement a wireless router that will have the fastest data speeds and operate over the
5GHz frequency. Which of the following standards should the user select?

Question174: A technician has upgraded the BIOS of a system that is running with multiple hard drives. Afterward, the system will not boot and displays an error message "Operating system not found". Which of the following is the FIRST thing the technician should inspect?

Question175: A technician is tasked with changing a cable on a patch panel. The technician must ensure the cable matches TIA/EIA 568A wiring standard and is able to connect to the distribution network switch. Which of the following statements BEST describes the cable and connector the technician will use to complete this task?

Question176: Which of the following is a public IP address?

Question177: Which of the following are factors when designing a home theater PC?

Question178: A user needs access to a shared mailbox inside the mobile mail application through the company's cloud- based email service. Which of the following protocols is required to make this possible?

Question179: A technician is trying to install a full-size PCI card into a slim line desktop PC. Which of the following would MOST likely be required to facilitate installation?

Question180: Ann is cleaning the printer pickup rollers and spills the cleaning fluid on her leg. In which of the following would she find the proper way to cleanup the spill?

Question181: Which of the following represents a small collection of paired Bluetooth devices on a college campus network?

Question182: Which of the following is an advantage of using static IP addresses for a business?

Question183: A technician replaces a PCle graphics card with a newer model. After installation, the technician connects a VGA cable to the video card and boots the computer into the OS. When the desktop finally loads, all the icons and menus are much larger than before. The technician attempts to change the resolution but cannot raise it any higher. Which of the following is the MOST likely reason for this behavior?

Question184: Which of the following are the two connection types required for full functionality of tethered VR headsets when they are connected to a PC?

Question185: A finance officer has submitted a request for a new wireless access point. The technician has set up the physical equipment and powered it on, but the router will not recognize it. Which of the following should the technician do to correct the problem?

Question186: During an inspection, it was found that data racks were not properly grounded. To pass the inspection and address a growing concern to project data cabling and equipment, a technician must make sure all racks are properly grounded. Which of the following tools should the technician use to verify this has been completed?

Question187: A customer wants a computer for performing a single-threaded task as quickly as possible. Which of the following CPU characteristics is the MOST important?

Question188: A customer has left a computer monitor on over the weekend and now notices slight discoloration of the screen. This is an example of:

Question189: A technician has been asked to share a laser printer amongst the users in an HR workgroup.
The printer will need to be accessed from distances up to 200 feet through no more than one to two, hollow, dry board walls. Which of the following methods should be used?

Question190: Which of the following would BEST describe the capabilities of a 64-bit operating system?

Question191: Which of the following components of a motherboard is responsible for communications between CPU and RAM?

Question192: A user needs a drive system that offers redundancy while providing the fastest read/write speeds possible.
Which of the following RAID configurations should a technician configure in the user's workstation?

Question193: A technician, Anne, notices there are no hardware volume control buttons on the new laptops that were ordered. Which of the following would control the volume on the laptop?

Question194: A user is giving a presentation for the third time in a single day to off-site customers. Each time the VGA output was used successfully. While preparing for another meeting, the laptop is connected to a projector and the laptop displays an incompatible VGA mode error. Which of the following could be the cause?

Question195: Which of the following components would be the MOST important to include when configuring a graphic designer's PC? (Select TWO.)

Question196: A technician is tasked with connecting a digital display to a computer that requires a 4GB connection speed. Which of the following types of connection cables is sufficient for this requirement?

Question197: Which of the following laser printer components will flip the paper to allow for printing on both sides?

Question198: A technician has replaced the NIC in a computer running Windows XP Professional and has properly installed the device driver. The computer indicates the card has network connectivity, but the technician is unable to access the Internet. Which of the following should the technician do NEXT to finish the NIC installation?

Question199: Which of the following communication technologies MOST commonly utilizes mobile payment systems?

Question200: A technician has been tasked with setting up email on a user's phone. The user also wants the email to remain on the server. Which of the following ports would be BEST for setting up the phone?

Question201: Joe's company just moved into a new building, and the company's management is very concerned about proper equipment grounding. Which of the following risks are they attempting to mitigate by grounding equipment?

Question202: A technician is troubleshooting a BSOD and suspects the crash is being caused by a faulty motherboard.
In which of the following can the technician check the cause? (Choose two.)

Question203: A user experiences a sudden power loss, causing the computer to unexpectedly shut down. Upon rebooting, the user finds the computer cannot connect to certain network services. Additionally, when signing into the company's web portal, an error states that the website is using an invalid TLS/SSL certificate. A technician examines the issue and finds that no other users report similar problems. Which of the following is MOST likely the cause of these issues?

Question204: A customer struggles with the small print of most smartphones. The customer still likes the idea of using a smartphone for phone calls and work. Which of the following devices should the technician recommend to the customer?

Question205: A user reports that a laptop will not power on. A technician verifies that the battery and power adapter are functional, replaces the power button and its connector, and removes all external devices. Which of the following hardware components is MOST likely at fault?

Question206: Which of the following cable types is used to transmit data from a satellite dish to the satellite modem?

Question207: Which of the following types of devices MOST likely uses electronic ink technology?

Question208: After a technician installs a video card, which of the following should the technician configure NEXT?

Question209: A customer wants to copy a database that is 97GB in size for multiple uses. Which of the following format specifications should the customer use?

Question210: A user reports being unable to log in. Which of the following should be the FIRST step in troubleshooting?

Question211: Which of the following memory types is primarily used in laptops?

Question212: A technician needs to run a diagnostic DVD on a laptop running Windows 8.1. After setting the boot order in the UEFI BIOS to the internal DVD-RW drive, the laptop still boots into Windows. Which of the following settings needs to be adjusted in order for the laptop to boot from the DVD-RW drive?

Question213: Which of the following adapters causes the LEAST amount of signal loss?

Question214: Which of the following devices transmits data to all ports regardless of final destination?

Question215: A user has lost connection to the Internet, but can still browse locally shared folders. Which of the following connections is MOST likely down?

Question216: A technician is replacing an older video card with a new high-end video card in a workstation. The installation was successful, the new card seated properly, and power is connected. However, upon booting, the computer now emits several beeps and will not boot, but shows no error messages.
Which of the following is MOST likely the cause of this issue?

Question217: A technician is asked to repair a broken Ethernet jack in a conference room. Which of the following tools would the technician use when repairing the wall jack?

Question218: Which of the following cable types designates that it can safely be run through a drop ceiling?

Question219: A technician is installing new hard disks to begin a new Windows 8 installation and has successfully attached all cables. However, the installation wizard does not detect any hard drives. Which of the following is MOST likely to resolve the issue?

Question220: A user needs a device that meets all of the following criteria:
1. Longest possible battery life
2. Best-in-class viewing experience for printed text only
3. Wireless download capability for new content
Which of the following devices would BEST meet the user's requirements?

Question221: By default, which of the following ports is used for SMTP?

Question222: A technician is responding to a help desk ticket about the monitors in the student lab having no color and displaying shades of gray. There are about 50 monitors that are affected, the lab assistant's monitor is not affected, and no recent power outages have occurred. Which of the following tools can the technician use to resolve this issue?

Question223: A user has a CAD / CAM workstation that is to be reconfigured into a Gaming PC. Which of the following would be the EASIEST and MOST effective upgrade?

Question224: Joe, a user, receives a wireless router from his ISP with a pre-set password and configuration. He can connect to the router fine via Ethernet but cannot see the wireless signal on any of his devices. The LEDs on the router indicate that a wireless signal is broadcasting. Which of the following settings on the router does Joe need to adjust to enable the devices to see the wireless signal?

Question225: An older laptop does not have Wi-Fi capability but has some rectangular slots on its side. Which of the following is the port that would take a Wi-Fi card in this laptop?

Question226: Which of the following encryption types is used with WPA2?

Question227: The network security team has been authorized to increase the security of a wireless network. Which of the following provides the BEST encryption on a corporate network?

Question228: A technician is trying to share an Internet connection from a mobile phone to a Windows 8 laptop. Which of the following wireless connections should the technician use to share the connection?

Question229: Which of the following is an advantage of an IPv6 network?

Question230: A user wants to reduce the amount of paper consumed on a multi-function printer. Which of the following settings should be configured to achieve this outcome?

Question231: A SOHO is considering a purchase of several printers that will facilitate printing on both sides of the media.
Which of the following optional add-ons will provide this functionality?

Question232: A network administrator has a requirement to implement a WiFi hot-spot for the public. Which of the following should be used for secure access?

Question233: A user reports all printouts from a laser printer print so that the words smear when touched. Which of the following should the technician perform to BEST resolve the issue?

Question234: A technician is notified that a laptop is not booting. It is discovered that there are no system lights, sounds, or display when the power button is pressed. Which of the following should the technician attempt FIRST in the troubleshooting process?

Question235: Users report that a network printer has stopped working and the shared print queue has grown throughout the day. Several users have attempted to print the same job numerous times. If possible, the technician would like to preserve only the original print jobs on the print server. Which of the following should the technician attempt FIRST?

Question236: A user reports that saving files to a file server seems slower than normal. A technician confirms the server shows no errors in the event log, but notices one of the three drives in the server has an amber light.
Which of the following is the MOST likely cause of the issue?

Question237: A small office would like to offer Internet access to customers while onsite. However, customers should not be able to access any corporate data. Which of the following networking features would BEST enable this?

Question238: Which of the following connectors can be used for removable devices and has a bandwidth of 10Gbps?

Question239: Legacy software needs to be installed on a netbook. Which of the following is MOST likely needed in order to install the software?

Question240: Which of the following wireless standards operates at 5GHz? (Select TWO).

Question241: Which of the following BEST explains how the data rate is doubled in DDR RAM?

Question242: A technician receives a call from an end user who is concerned about a message on the computer screen that states No Valid Operating System Found. When the technician arrives, it is confirmed that no changes have been made to the PC. Which of the following connected devices should the technician check FIRST?

Question243: A technician is troubleshooting a touch screen laptop that has a cracked screen. After replacing the physical display, the laptop is showing images correctly, however, the screen no longer responds to touch.
Which of the following components of the laptop MOST likely needs to be replaced?

Question244: Which of the following devices is used to convert initially audible signals into digital signals to provide communication between two endpoints?

Question245: Which of the following is the maximum throughput of a USB 3.0 connection?

Question246: The device that allows two different networks to communicate with one another is:

Question247: Which of the following devices is BEST to use when designing a SOHO network to ensure the least amount of collisions?

Question248: A customer brings in a PC that recently stopped working. The technician begins diagnosis and finds the following symptoms:
The PC turns on and all fans spin normally

No display output is given either from onboard video or a PCle video card.

There are no POST beep codes at boot even with the CPU and RAM fully removed.

Which of the following is the MOST accurate conclusion based on these findings?

Question249: A technician is upgrading the graphics card on an SFF PC. Which of the following is MOST important when considering the type of card to be installed?

Question250: Which of the following BIOS level settings allow an administrator to view warnings on possible hardware level changes?

Question251: A customer wants to transfer data from the DVR to a DVD. Which of the following should be used on a workstation in order to extract the data for archiving?

Question252: A new employee has reported that print jobs are printing as garbled text. Which of the following is MOST likely the reason for this issue?

Question253: A customer's laptop display has suddenly become very dim. The image on the display can only be seen with a bright, external light, as adjusting the brightness/contrast does not cause much change. Which of the following components MOST likely needs to be replaced?

Question254: A bank wants to maximize the security of employee computer data displayed on their screen. Which of the following would BEST accomplish these goals?

Question255: A customer asks a technician to upgrade a desktop computer to support the DVI-D interface. Which of the following PC expansion cards would the technician upgrade?

Question256: A small office with five computers on a workgroup that are directly connected to a switch is an example of which of the following network topologies?

Question257: A user is requesting a cable to charge and transfer data for an Apple mobile device. Which of the following connection types would satisfy the user's requirements?

Question258: Which of the following adapter types uses a 7-pin cable to transmit video signals?

Question259: A network administrator has a change to point the new intranet website to friendly name instead of an IP address. A developer does not want to wait for the change to replicate across the network. Which of the following commands could use to make friendly name work immediately?

Question260: A user reports that a laptop display is too dim. Which of the following would be the BEST troubleshooting step for the technician to perform?

Question261: Which of the following ports is used when accessing a website with SSL encryption?

Question262: A service call was opened for a thermal printer that has poor print quality. Which of the following should the technician do FIRST?

Question263: A user has been terminated but is allowed to create a backup of personal files. The user has 5.2GB of data to save, and the company has agreed to give the user a disk to store information. Which of the following should be issued to the user to hold all of the information with the MAXIMUM amount of utilized space?

Question264: Ann, a technician, is inspecting a PC with an Intel Core 2 Quad processor and finds that the Task Manager is reporting the system as having 8 cores. She is convinced this system only has four cores. Which of the following technologies is causing the discrepancy?

Question265: A technician has received a PC with a faulty motherboard, and has been asked to recover data from the
128GB SSD hard drive. Which of the following would be the EASIEST method to gain access to the data?

Question266: A remote employee has called the help desk asking how to print double-sided pages on a small office printer Which of the following should the help desk technician have the employee configure in the printer settings?

Question267: A user reports that the mouse is not working properly. The technician notices on the user's workstation that the mouse cursor spins for several minutes before the technician can use the mouse. Which of the following is the cause of the issue?

Question268: A technician is connecting a PoE enabled phone and needs to run the drop from the switch that is 55 meters (180.4 feet) away. Which of the following cable types would be the MOST suitable for this purpose?

Question269: Which of the following would need to be enabled on a mobile phone to share its Internet connection with multiple devices simultaneously?

Question270: A user wants to buy a smartphone that will allow for shopping with contactless payments. Which of the following connection types should the smartphone have?

Question271: Which of the following is used to facilitate communications with a user's smartphone in order to make purchases and payments by proximity?

Question272: Which of the following standards is an expansion card slot used only for graphics?

Question273: Which of the following transmission technologies has the SHORTEST range?

Question274: Which of the following integrated devices in a laptop allows the users to capture images and audio?

Question275: One of the functions of a CMOS battery is to:

Question276: A user is unable to modify any data on an SD card. The user decides to format the drive, but receives an error message and cannot proceed any further.
Which of the following would cause this type of behavior on the SD card?

Question277: Which of the following operating system types will allow a user to utilize 16GB of RAM if installed on a PC workstation?

Question278: A technician observes a single light on the front of a case that flashes intermittently during normal computer operations. Which of the following does the light MOST likely represent?